Writing a playbook

As I alluded to during the online content call on Monday, we're in the process of crafting an audience development playbook, which like iTunes Essentials mixes, will break down both everyday and unusual content situations into three sets of steps:
  1. The Basics
  2. Next Steps
  3. Go Deep
So, for example, today there is a story in our Cape Cod Times on public defenders still waiting for FY 2006-07 paychecks from the state. We started the day adding it to Digg/Twitter/StumbleUpon/Reddit, and if we had a midday update e-mail there (it's coming, right?) we would have made sure to include it among the highlighted items.

Next, as I pause to write this blog post, I am in the midst of reaching out to public defender blogs -- some local, some beyond -- to offer it as blog material, and make a connection with those bloggers to see if they are interested in receiving periodic notifications from us on stories they'd be interested in and how they'd like to receive those notifications.

There are other steps, too, that we hope to flush out as part of this, and once Version 1.0 of the playbook is completed, will have crafted a resource from which a training program can be developed. Our aim would be to take it on the road to our newsrooms, and as I mentioned Monday, spend some of our online editors conference in January focusing a workshop on specific situations and doing actual distribution and outreach for live stories while we're at the conference.

If you have categories of content you'd like to see included in the playbook, or any thoughts on the concept at all, please give Yoni and I a shout. We're already looking forward to the January conference, and think the practical workshop element will be a great addition to the program. We hope you agree.

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