We welcome Boston.com links, but first we must write better Web headlines

Let me state for the record that if and when Boston.com expands its Your Town initiative beyond the immediate Boston area, and starts aggregating stories from our New England media groups -- Cape Cod, SouthCoast, Seacoast and Nantucket -- I will not consider it a threat and will not join Gatehouse in their suit against the New York Times Co.

(Others in the company might disagree, of course, so let's also state for the record that this point of view is mine, singularly, as we have not yet formed an official company consensus, much less a position, on this issue.)

Sure, I understand the competitive concerns on the advertising and branding front. Long-term, however, the opportunities are going to outweigh the challenges. And make no mistake: Such partnerships are tremendous opportunities. We should be seeking them far and wide, with all sorts of media, professional associations, government institutions, non-profits and more.

It's in exactly the same vein as content distribution and marketing programs we've been discussing, exploring and preparing for over the last 12 months, especially on the back end as we've prepped calendar, headline and business review widgets for placement on both partner Web sites and for everyday users to pick up and put on their blogs or other personalized platforms.

Bob Kempf, old friend, sign us up, and it has nothing to do with your Ottaway heritage. It's a simple PageRank equation.

• Boston.com's Google PageRank = 8
• Cape Cod's Google PageRank = 6
• SouthCoast's Google PageRank = 6
• Seacoast's Google PageRank = 4
• Nantucket's Google PageRank = 5
  

Now, I don't pretend to be the grand poobah of search engine optimization. In fact, our page ranks would indicate we've not paid enough attention to such things across the board for quite some time. It's why one of our major strategic planning items come January will be focused squarely on improving our visibility in the search engines.

That said, one of the basic tenets of SEO is that the more links you have back to your site, the more authorative you appear to be to Google, especially when those links come from a site with a higher PageRank than yours. Such links translate to having a greater chance of being more highly visible in Google -- depending on the keywords used, of course.

So we will take Boston.com's appropriately attributed links to our stories, especially if they continue to leave the "nofollow" attribute off of the link. I will thank them for the direct traffic they drive to us. I will thank them for general opportunity on many other fronts, too.

Meanwhile, we will redouble our efforts to decrease our bounce rate and convert that traffic into more loyal customers once they arrive at our articles. We will ride that wave of links -- in combination with other SEO-related efforts -- all the way to higher visibility in Google and other search engines, which in turn will also generate more traffic and more opportunities for conversion.

But before Boston.com or anyone else blesses us with such great opportunities, we've got some more basic blocking and tackling to do. For starters, Boston.com and any other future partners are not going to rewrite our headlines for us.

The headline is the first and perhaps only chance we have at magnifying the potential of any linking opportunity, and when we continue to leave print kicker headlines in place for Web placement and aggregation, we remain dead in the water in the customer conversion battle. From an SEO point of view, the dearth of keyword-rich headlines also means none of these back links is going to be worth very much in the race for increased search engine visibility.

We need to get in the habit of adding more context and keywords to our Web headlines. To illustrate, here is a sampling from around our empire today:

• Multiple crashes reported on ice-slicked roadways (Where?)
• Amtrak trains delayed by severe weather (Where?)
• Santa sisterhood (What is this story even about?)
• A Christmas stolen now retrieved (Where?)
• Wake held for slain teenager (Where?)
• Shop around the clock (What is this story even about?)
• Police say man pointed gun at woman, then fled (Where?)
• Ice storm shelter closed as power restored (Where?)
• You were good, for goodness’ sake. (What is this story even about?)
• Route I-495 North reopened, South remains closed (Where? 495 is a long road)
• Last-minute shoppers create 'horrendous' traffic (What kinds of shoppers? Where?)
• Community Update (Which community?)
• Roads are slick; freezing rain now will continue to noon (Where?)
• Stolen ferret report leads to two arrests (Where?)
• Universities, union clash on smoking ban (Where?)
• 'A Living, Breathing Celebration' (What is this story even about? Would it surprise you that it is not about Christmas, but instead about state history?)
• 'Empire Builders' series details local history (Where?)
• Charities do surprisingly well (Where?)
• Delivering the knockout (What is this story even about? Boxing?)
• A healthy reputation (What is this story even about?)
• Official says plans greener at stadium (Where?)

When blended like this, the home market for the stories is indistinguishable. In an aggregated content world, the more descriptive the headline, the more likely you will make it for your headline to be understood and attractive to the local audience seeking your content on other platforms.

The flip side, of course, is that using the town name in every headline that makes sense will create some overkill on our community pages. In fact, the redundancy will also be beneficial from a search-engine standpoint, and it will not significantly harm the user experience. If headlines on the Anywhere page all have the "Anywhere" in them, the keyword saturation of that page will help it rank highly for anyone searching for "Anywhere news" or anything else to do with Anywhere.

The alternative, though, is an outright gamble. Leaving off the place name and hoping the ambiguity will inspire the reader to click and consume some portion of the story to get the full context is tantamount to cold calling the entire phone book and hoping to hit your monthly sales number before you run out of time.

Looking beyond our core platforms, we should consider a keyword-rich, fully contextual headlines as a lead qualifiers. It's one thing to get a bunch of traffic from a punchy headline linked from Fark or Drudge, and hope to convert some small percentage of that flood into a second page view and beyond, but we all know our primary goal is to attract local audiences. The more local information that can be stuffed into a headline, the more likely it is that the person clicking is from the local audience, and we have a much greater chance of converting that consumer to engage with our local advertising and other local content.

Which approach -- cold calling from an unqualified list, or prequalifying and prioritizing your leads -- is more efficient, and more likely to lead to revenue? Well-written Web headlines are the equivalent of the latter, and are more likely to lead to audience retention, which in turn increases our online revenue prospects.

Online content and audience development is not merely about page views and unique visitors. It's about increasing our share of the local online audience to a significant enough scale that our advertising solutions will generate enough meaningful results for local business that invest their marketing trust and budgets with us. If we can't capture a bigger piece of the local audience pie, and don't retain users once we've captured them, we can't very well expect to retain advertisers.

It all starts with the headlines.

More media-related Twitter observations

Check out the widespread Twitter adoption at the Austin American-Statesman.

Came to my attention via Steve Buttry, a tweeting editor in his own right.

As I've written before, Twitter success is about doing much more than blasting headlines at followers. There is a place for that, and there are users who appreciate that. So I'm not suggesting our newspapers fold up the tents on the accounts that were created for that purpose.

Twitter use, though, is much more about community conversation and making connections on the platforms the audience is already on.

I've not yet spent a lot of time clicking through all of the Statesman staff's Twitter profiles, so I'm not sure how successful they are achieving engagement and making connections. The first glance is mighty impressive, though.

By the way, speaking of tweeting editors, Ottaway's Bob Hunter and Paul Pronovost have been dabbling in Twitter recently, too.

(Also, in other Statesman news, check out their recent ad that shows how their Web site is a better breaking news option than local TV news. Came to my attention via Lost Remote.)

Back to basics: Our bloggers should link to related materials

In reading Cape Cod Times' photographer Steve Heaslip's blog post about working at the firefighter awards ceremony in Boston yesterday, it occurred to me that Steve's very good blog posts are missing links to related items within our product suite.

Let me be clear: My intention is not to pick on my old friend, Steve. There are many blogs throughout Ottaway where the practice of linking -- especially to related items on our platform -- is conspicuously absent.

The missed opportunities in Steve's post:

• We could link the words "Firefighter of the Year awards" to the main story
• Link the words "Christopher Brown" to the magnified photo showcased in the story.
• Link "document this special event" to the photo gallery.
• Link to the related video -- currently embedded in the article but missing from the video roster, by the way (maybe it could be anchored so the link could jump right to it?).

Likewise, from the main story: Put in Steve's blog post as a related link.

Other examples of missed link opportunities in Ottawayland:

• Mail Tribune Sport Insiders blog had a post on Oct. 4 about the multiple hoops they had jumped through to get a freelancer to cover out-of-state Oregon and Oregon State football games. Unfortunately, they missed a chance to link to the actual Beavers and Ducks stories the blog post references and lauds.
• There's a mixed link bag at Cut for Space, a blog covering Montgomery, Walden and Maybrook, NY. The good: In her latest post about the upcoming meetings on the Central Hudson power line project, Meghan Murphy linked off site to a project overview. The missed opportunity: She did not link to the excellent power line landing page on recordonline.com about this long-running regional issue.
• Pocono Record Editor Bill Watson wrote a very good post about recent cleanup operations along I-80 in Stroudsburg, PA, and how it was essentially lipstick on a pig of highway in need of modernization. But he did not link to stories that had been done by the news staff about the cleanup and the resulting traffic jams, nor did he link to his very good Commuter/Traffic landing page with its up-to-date traffic map and promo to sign up for commuter text alerts.
  
• Seacoast's Frank Coppola wrote last night about the fantasy baseball impact of Javier Vazquez going to the Atlanta Braves. He linked to an ESPN report, but missed an opportunity to direct readers to our version of the AP report.
• SouthCoast's Jennifer Lade had a fantastic post last month containing all of what she could not fit in her article on the Wareham town meeting, but there was no link to the original article, and no link was added to that article nor a subsequent one to showcase Jennifer's supplementary material on her blog.
• Stockton city hall reporter David Siders has had three recent posts about candidates jockeying for attention so they can be appointed to fill a soon-to-be vacated city council seat. None of the three links to Siders' Nov. 19 article on the city council accepting applications to provide some much needed context.
  

To be fair, we also have bloggers who do seize upon internal linking opportunities:

• Michael Fitzgerald at The Record in Stockton has many internal links.
  
• Mike Sadowski's PopRox blog for poconorecord.com mixes in both internal and external links.

Not every blog post has to link to something else on the site. The live blogging Russ Charpentier did from Gillette Stadium on Nov. 13, for example, for Cape Cod Online's Sports Buzz blog simply doesn't lend itself to that practice.

But when the opportunity exists, linking can only help more deeply engage the readers and provide them with more context, which are the two most important outcomes. In the Steve Heaslip example that led off this post, I guarantee every single Cape Cod firefighter who comes across either our main story or Steve's blog post would love to click through to the related items. They'd even likely share some of those links with their peers, friends and family. One of them might have a blog, too, and would love to know there was more fodder for their linking druthers.

There are lots of things that go into good blogging. I'll posit that linking is the most essential distinguishing characteristic. Otherwise, an unlinked blog post is just another column.

Note: If creating links in blog posts is something that requires more training in our Ottaway newsrooms, please let me know. I hope that's not the case, but if it is, we should address it immediately.

Two days remain to log your votes for Varsity845's Smashmouth Awards

I can't get enough of Varsity845's Smashmouth Awards. Please, if you haven't seen it yet, head on over and cast your vote for your favorite plays while watching some pretty entertaining video (if you like football, of course).

I know I gave this pretty high praise during the weekly online editors call on Monday, but for those outside this blog's primary audience who do not attend that call, please allow me to share with you what I sent to Jennifer Saba, Shawn Moynihan and company at Editor & Publisher earlier today to create some more industry awareness around this extension of Varisty845:

The folks at our Hudson Valley Media Group in Middletown, NY, have put together a pretty compelling feature that is the next generation of their award-winning Varsity845 product. It's very entertaining to watch the clips, and the voting element, of course, is a great way to engage the audience and truly involve them in the event.

Even better from an operational point of view was at the project's base was a library of video clips we already had, leveraging the season-long hard work that went into capturing as much video footage as they did of area football games throughout the fall.

In the first week, it generated nearly 30,000 page views, which I always use as my monthly baramoter of whether a project was worth doing. I think the audience has shown us this one was worth the effort.

UPDATE: Thanks, Jennifer Saba, for the pickup and the praise.