Philadelphia Daily News: How to save the newspaper biz

Thanks to Len for bringing this one to our attention.

Yesterday, your fearless leaders at Campbell Hall had an off-site meeting to discuss what we're doing on the Internet and where we're going as an organization. John Wilcox started the day by reminding all of the participants to focus on our customers, who are hiring us daily to do a job. That job can be many things, especially on the Web.

Paying attention to readers like Mark Alan Hughes -- and more importantly, readers less prominent than Hughes -- is a good way to get a glimpse at our job descriptions.