Recovering Journalist: Keeping Customers Satisfied—Or Not

A newspaper-related jobs-to-be-done illustration: Recovering Journalist: Keeping Customers Satisfied—Or Not

MaineToday.com | Joe Michaud: On the Green Line

Joe Michaud is blogging the revolution at Mainetoday.com: On the Green Line. Note the blog description's tie-in to Newspaper Next.

Full disclosure: Joe and I are on the board of the New England New Media Association, and have been friends for several years.

Most intriguing item I found in the blog so far: The new design scheduled to launch next week.